What is Horga Market?

Horga Market is a comprehensive market and rental space management system. It enables administrators or project managers to systematically manage tenant data, issue rent bills, handle water and electricity charges, and record payments all within a single platform.

What types of businesses are suitable for Horga Market?

The system is ideal for businesses with multiple rental units, such as fresh markets, flea markets, food courts, commercial rental projects, or real estate developments with various tenants.

How does Horga Market differ from traditional management methods?

It reduces paper usage and manual handwriting by digitizing information. This makes it easier to track historical data, reduces human error, and increases overall management efficiency.

How does the system manage tenant information?

It can store complete tenant profiles, lease agreement details, stall/lock numbers, rental periods, and the full payment history for each individual tenant.

Can Horga Market issue rent bills?

Yes, the system can generate rent bills including various service fees such as water, electricity, or other related charges.

Does the system support utility calculations?

Yes, the system supports meter reading records and automatically calculates water and electricity bills based on the units consumed.

Can tenants check their bills through the system?

Tenants can view their bills, expense details, and payment status through a dedicated tenant application.

What payment methods does Horga Market support?

The system supports various payment records, including cash, bank transfers, or other online payment channels supported by the system.

Can the system track overdue payments?

Yes, the system displays a list of outstanding bills, helping market administrators track and follow up on tenant payments conveniently.

Can it manage stalls or rental spaces?

Yes, the system manages stall/space data, including stall numbers, area size, and rental status (Vacant / Occupied).

Can I view market revenue summary reports?

Yes, the system provides revenue summaries, payment reports, and financial data reports to assist in market analysis and management.

Can the system store lease agreements?

Yes, it can record lease agreement data and the specific rental terms and conditions for each tenant.

Can I add late fees or additional service charges?

Yes, the system allows you to add fines or extra service fees, which will be clearly displayed on the tenant's rent bill.

Does the system support multiple users?

Yes, the system supports multiple user roles, such as project managers, accountants, or market staff.

Can user permissions be restricted?

Yes, you can define specific access rights for each user to ensure their access levels match their roles and responsibilities.

Does the system have data backups?

Yes, the system continuously stores and backs up data to ensure maximum security for user information.

Which devices can I use to access Horga Market?

The system can be accessed via a variety of devices, including computers, tablets, or smartphones with an internet connection.

How does Horga Market improve management efficiency?

It streamlines workflows, minimizes calculation errors, and makes tracking income and expenses systematic and easy to audit.

How secure is the data?

The database is hosted on Amazon Web Services (AWS), a world-class international standard for data security. Access requires a correct Username and Password. Data is only visible upon successful login, ensuring only account owners or authorized users can access the information.

What should I do if I forget my password?

You can click the "Forgot Password" button on the login page. The system will send a verification code via SMS to your registered mobile number, allowing you to set a new password immediately.

If you encounter issues, you can contact our support team to reset your password.